Return Policy for Premium Auto Parts LLC

At Premium Auto Parts LLC, we strive to provide our customers with high-quality auto parts and excellent service. If you are not completely satisfied with your purchase, we are here to help.

Eligibility for Returns

• Time Frame: Returns must be made within 30 days from the date of purchase.
• Condition: To be eligible for a return, items must be unused, uninstalled, and in the original packaging with all parts and accessories included.
• Non-Returnable Items: Certain items such as electrical parts, special orders, or custom-made parts may not be eligible for return. Please verify at the time of purchase.

Return Process

1. Contact Customer Service: Please contact us via email at [support@premiumautopartsllc.com]or call our customer service at +1 (352) 578-1069 to initiate a return.
2. Return Authorization: Our team will issue a Return Authorization (RA) number, which must be included with the return shipment. Returns without an RA number will not be processed.
3. Packaging: Ensure the item is securely packaged to avoid any damage during return shipping.

Refunds and Exchanges

• Refunds: Once your return is processed, a refund will be issued to the original payment method within 7-10 business days.
• Exchanges: If you wish to exchange an item for another, please contact our customer service team to arrange for the exchange. The replacement item will be shipped once the returned item is received and inspected.

Shipping Costs

• Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., incorrect or damaged item).
• Original Shipping Fees: Original shipping charges are non-refundable unless the return is due to a mistake by Premium Auto Parts LLC.

Damaged or Defective Items

• If you receive a damaged or defective item, please contact us within 48 hours of delivery. We will arrange for a return or replacement at no extra charge.

Restocking Fees

• In some cases, a restocking fee of up to 15% may apply, particularly for items returned that are no longer in resellable condition.

Contact Information

Premium Auto Parts LLC
Customer Service: +1 (352) 578-1069
Email: [support@premiumautopartsllc.com]
Website: [premiumautopartsllc.com]

Thank you for shopping with Premium Auto Parts LLC! We appreciate your business and are committed to ensuring your satisfaction with every order.