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Cancellation Policy

At Premium Auto Parts LLC, we strive to provide a seamless shopping experience for all our customers. We understand that sometimes you may need to cancel an order. Below is our cancellation policy to ensure clarity and transparency.

1. Order Cancellation by Customer

  • Before Order Processing: You may cancel your order at any time before it has been processed for shipment. Please contact our customer service team as soon as possible to initiate the cancellation.

  • After Order Processing: Once your order has been processed and shipped, it cannot be canceled. However, you may return the item following our Return Policy.

2. How to Cancel an Order

To cancel an order, please contact our customer service team with the following details:

  • Your order number
  • Your full name
  • The reason for cancellation

You can reach us via:

  • Phone: +1 (352) 578-1069
  • Email: support@premiumautopartsllc.com

3. Refund for Canceled Orders

  • If you cancel your order before it is processed, we will issue a full refund, including any taxes and fees.
  • Refunds will be processed to the original payment method within 5-7 business days of the cancellation confirmation.

4. Order Cancellation by Premium Auto Parts LLC

We reserve the right to cancel orders under the following circumstances:

  • The item is out of stock.
  • There is an issue with payment authorization.
  • Incorrect pricing or description due to system errors.
  • The order violates our terms and conditions.

If we need to cancel your order, we will notify you promptly and issue a full refund, including any taxes and fees.

5. Exceptions

Certain items may not be eligible for cancellation, such as:

  • Custom or special-order items
  • Items marked as non-cancelable or non-refundable in the product description

For such items, please contact our customer service team for further assistance.

6. Changes to Orders

If you wish to make changes to your order (e.g., updating shipping address or item quantity), please contact our customer service team immediately. Changes cannot be guaranteed once the order has been processed.

Thank you for choosing Premium Auto Parts LLC. We appreciate your business and are here to help with any concerns!

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